Travelling abroad for a medical examination or treatment can bring many questions. A language barrier can make the experience even more difficult.
My name is Anna Trifonov. I offer language support for patients coming from abroad for examinations or treatment at Heidelberg University Hospital. My aim is to help you communicate your questions and understand the information shared during your visit.
Tell me what support you need
You do not need to speak German to get in touch. You can speak to me in Bulgarian, Ukrainian, Russian, or English. I can help you communicate with the hospital in German and manage the paperwork connected with your visit.
How I can help
- Interpreting during appointments: Help communicating with German-speaking doctors and hospital staff, asking your questions, and understanding their responses.
- Written translations: Translation of documents for your hospital visit into German from Bulgarian, Ukrainian, Russian, or English. Contact me to discuss the documents you need translated.
- Arranging appointments: Help contacting the hospital and coordinating appointments for examinations or treatment.
- Help with paperwork: Assistance understanding and completing forms and preparing the paperwork needed for your visit.
About Anna
I am Anna Trifonov, and I have more than five years of experience helping patients with language support and the practical arrangements for their hospital visits. I work independently, offering personal assistance with communication in German, appointments, and paperwork.
You can speak to me in Bulgarian, Ukrainian, Russian, or English. Together, we can discuss what help you need before and during your visit to Heidelberg.
Start with a phone call
You can contact me before travelling to Heidelberg or if you already have an appointment and need language support. Tell me what you need help with, which language you speak, and any appointment dates you already have. We can then discuss the next steps and the documents involved.
Frequently asked questions
Do I need to speak German?
No. You can contact me in Bulgarian, Ukrainian, Russian, or English.
Can you help if I do not have an appointment yet?
Yes. I can help you contact the hospital and arrange an appointment. Available dates depend on the hospital.
Can I contact you just for translation or paperwork?
Yes. You can get in touch about interpreting, written translations, appointment arrangements, or help with paperwork. Tell me which support you need.
How much does support cost?
I offer affordable pricing for interpreting, translations, and practical assistance. Please contact me to discuss the support you need and receive pricing details.
Contact Anna
If you are planning a visit, please get in touch. Tell me which language you speak, whether you already have an appointment, and when you expect to be in Heidelberg. We can discuss the support you need.
Phone: +49 176 96984774
Email: contact@patient-help.eu